Vermont Collision, INC. SMS Terms & Conditions.

1. SMS Program Description

By opting into the Vermont Collision Text Messaging Program, you agree to receive automated SMS/MMS text messages from or on behalf of Vermont Collision regarding your vehicle's repair status, service updates, and estimate notifications.

2. Opt-In & Express Consent

End users will opt in by agreeing to receive automatic text message updates on their vehicle by verbally agreeing to them.

Vermont Collision: "We will send you automatic text messages every time your vehicle's current repair status followed by updates on your estimated completion date changes. Message and data rates may apply, depending on your mobile phone service plan. At any time, you can get more help by replying HELP to these texts, or you can opt out by replying STOP. Mobile Terms of Service are available at https://www.vermontcollision.com/sms-terms-conditions, and our Privacy Statement can be found at https://www.vermontcollision.com/privacy-policy.

Vermont Collision Customer: "Yes"

Vermont Collision: "Well noted, we will get going with your automatic text message updates."

3. Message Frequency

Message frequency varies depending on your vehicle's repair process and your interaction with our shop. Standard repair update flows typically involve 7 to 10 messages per repair order. Each time your vehicle repair status changes or when you text HELP

4. Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details on your plan. Vermont Collision does not charge for sending or receiving text messages, but your mobile service provider may impose standard messaging rates or fees.

5. Opt-Out Instructions (How to Stop)

You may opt out of receiving SMS updates at any time. To unsubscribe, reply STOP, END, or CANCEL to any text message received from Vermont Collision. After doing so, you will receive one final confirmation message stating that you have been unsubscribed, and no further text messages will be sent to your number unless you opt back in.

6. Help & Support

If you need assistance or have questions regarding our SMS program:

• Reply HELP to the automated text message you receive from us or to: (213) 754-0058

• Email us at: vermontcollision@gmail.com

• Call us directly at: (213) 387-6846

7. Carrier Disclaimer

Carriers (such as AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages. Vermont Collision is not responsible for any delays in sending or receiving SMS/MMS messages, as delivery is subject to effective transmission from your network operator.

8. Privacy Policy

Your privacy is important to us. Vermont Collision will not sell, rent, share, or lease your mobile phone number or personal information to third parties or affiliates for marketing or promotional purposes. All mobile opt-in data and consent will remain strictly confidential. For more details, please review our full Privacy Policy Down Below: